Shipping & Handling Times
Current delivery times: 10-14 days + free shipping in DE.
Orders placed by December 10th will arrive safely by Christmas.
This information applies to delivery addresses in Germany. For international shipments, shipping times may be significantly longer (unfortunately we have no influence on this). Shipments to Austria usually take 1-2 working days longer.
We usually need 4-6 working days to process your order (which includes converting the controller). We then hand the package over to the shipping service provider and it normally takes another 2-3 working days (in Germany) to reach you. (For orders abroad, delivery times can be significantly longer. Unfortunately, we have no influence on this.)
The total waiting time for your order is usually 6-9 working days. Saturdays and Sundays do not count as working days in this calculation.
In rare cases, e.g. These deadlines may be exceeded due to illness or an increased volume of orders around Christmas time . Please note current delivery time information at the top of this page, or in the banner at the top of the website.
We continue to make every effort to reduce processing times even further so that you have your controller in your hands as quickly as possible!